Refund & Return Policy
RETURNS
https://reflectrare.com®, we offer a 15-day return policy from the date of purchase.
Unfortunately, if more than 15 days have passed since your purchase, we are unable to offer
a refund or exchange.
To be eligible for a return:
● The item must be unused, intact, and in the same condition that you received it;
● The item must be returned in its original packaging;
● Proof of purchase or order confirmation is required.
Please do not send returned items directly to the manufacturer.
NON-RETURNABLE ITEMS
The following items are not eligible for returns or refunds:
● Gift cards or gift vouchers;
● Discounted or sale items.
PARTIAL REFUNDS
In certain situations, only partial refunds may be granted, including:
● Items not in their original condition;
● Items that are damaged or missing parts for reasons not caused by our error;
● Items returned more than 15 days after delivery.
REFUNDS
Once your returned item has been received and inspected, we will send you an email
confirming receipt of the return. We will also notify you whether your refund request has
been approved or rejected.
If approved, your refund will be processed automatically and credited to your original
payment method within several business days, depending on your bank or payment
provider.
LATE OR MISSING REFUNDS
If you have not yet received your refund:
Contact your bank, as refunds can take several business days to appear.
If you have completed all of these steps and still have not received your refund, please
contact us at:
admin@reflectrare.com
SALE ITEMS
Only regular-priced items are eligible for refunds. Sale or discounted items cannot be
refunded.
EXCHANGES
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at:
admin@reflectrare.com
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you may
receive a store credit or gift voucher equivalent to the value of the returned item.
If the item was not marked as a gift, or if the gift giver had the order shipped to themselves
before giving it to you, the refund will be sent to the original purchaser.
RETURN SHIPPING
To request a return, please contact us first at:
admin@reflectrare.com
Customers are responsible for paying the shipping costs associated with returning items.
Shipping costs are non-refundable.
If a refund is issued, original shipping costs and return shipping fees will not be included in
the refund amount.
Depending on your location, delivery times for exchanged products may vary.
For returns of items valued over €75, we recommend using a trackable shipping service or
purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
RETURNS
At https://reflectrare.com®, we offer a 15-day return policy from the date of purchase.
Unfortunately, if more than 15 days have passed since your purchase, we are unable to offer
a refund or exchange.
To be eligible for a return:
● The item must be unused, intact, and in the same condition that you received it;
● The item must be returned in its original packaging;
● Proof of purchase or order confirmation is required.
Please do not send returned items directly to the manufacturer.
NON-RETURNABLE ITEMS
The following items are not eligible for returns or refunds:
● Gift cards or gift vouchers;
● Discounted or sale items.
PARTIAL REFUNDS
In certain situations, only partial refunds may be granted, including:
● Items not in their original condition;
● Items that are damaged or missing parts for reasons not caused by our error;
● Items returned more than 15 days after delivery.
REFUNDS
Once your returned item has been received and inspected, we will send you an email
confirming receipt of the return. We will also notify you whether your refund request has
been approved or rejected.
If approved, your refund will be processed automatically and credited to your original
payment method within several business days, depending on your bank or payment
provider.
LATE OR MISSING REFUNDS
If you have not yet received your refund:
Check your bank account again;
Contact your credit card provider, as processing times may vary;
- Check your bank account again;
- Contact your credit card provider, as processing times may vary;
- Contact your bank, as refunds can take several business days to appear.
If you have completed all of these steps and still have not received your refund, please
contact us at:
admin@reflectrare.com
SALE ITEMS
Only regular-priced items are eligible for refunds. Sale or discounted items cannot be
refunded.
EXCHANGES
We only replace items if they are defective or damaged.
If you need to exchange an item for the same product, please contact us at:
admin@reflectrare.com
GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you may
receive a store credit or gift voucher equivalent to the value of the returned item.
If the item was not marked as a gift, or if the gift giver had the order shipped to themselves
before giving it to you, the refund will be sent to the original purchaser.
RETURN SHIPPING
To request a return, please contact us first at:
admin@reflectrare.com
Customers are responsible for paying the shipping costs associated with returning items.
Shipping costs are non-refundable.
If a refund is issued, original shipping costs and return shipping fees will not be included in
the refund amount.
Depending on your location, delivery times for exchanged products may vary.
For returns of items valued over €75, we recommend using a trackable shipping service or
purchasing shipping insurance. We cannot guarantee that we will receive your returned item.